WA-Richland

Abby Jerin is a pleasure to work with and caters to your needs!

We are so excited to be in our new house! Nhi and Loan Factory made the closing process quick and painless. In today's busy world, time is precious. We were able to prepare all our documents online at our convenience. Nhi always got back to us right away with any questions we had. Buying a home during a competitive market can be frustrating if you don't act quick enough. We highly recommend NHI with LOAN FACTORY to get pre-approved quickly and buy your DREAM HOME!! THANK YOU NHI and LOAN FACTORY!!! Annie & Dave

Professional and passionate

Thank you, Amilia and Vivian, for all your help and support in making my loan process successful!

I recently completed a refinance and had an excellent experience working with Bi and Nami. Bi, the loan officer, was consistently available to answer every question with clarity and patience. Nami, the processor, provided timely follow‑ups and kept the entire process moving smoothly with her quick turnaround. Their teamwork, communication, and commitment made the refinance efficient and stress‑free. I truly appreciate their professionalism and support throughout the transaction.