NMLS: 2543747
(832) 762-7928
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
Loan Factory makes the mortgage process smooth, transparent, and completely hassle-free. Their platform offers competitive rates, clear communication, and a streamlined digital application that saves both time and stress. Whether you are purchasing a home or refinancing, their team provides fast turnaround times and expert guidance every step of the way. Highly recommended for anyone looking for low rates and top-tier service!
I couldn’t have asked for a better team to guide me through the home buying process. They were incredibly easy to work with, kept me informed every step of the way, and made what can often feel overwhelming surprisingly smooth.
They were creative in finding solutions, worked hard to make sure my financing came together, and consistently stayed one step ahead. Many of my questions were answered before I even had the chance to ask them, which gave me so much confidence throughout the process.
I always felt like they had my best interests in mind, and their communication, professionalism, and dedication made all the difference. I highly recommend them to anyone looking for a knowledgeable team that truly cares about their clients.
Emily provides very good services… she keeps following our file every day make sure the closing process go smoothly.
(Translated by Google) I'm so grateful to Javier and Angela! They managed to close a sale that seemed almost impossible. 100% recommended. They work with great dedication and experience.
(Original)
Muy agradecido con Javier y Angela!!! Lograron cerrar una compra que parecía casi imposible. 100% recomendados. Trabajan con mucha dedicación y experiencia.
Loan Factory truly lives up to their tagline, “We Dare You to Compare.” From start to finish, the process was smooth, transparent, and stress-free — something I didn’t expect from a loan experience. A huge thank you to Natalie and Alex, who helped me every step of the way. Both were incredibly professional, responsive, and patient with all my questions. They took the time to explain my options clearly instead of rushing me into a decision, and I always felt like they had my best interests in mind.
Communication was excellent throughout — quick replies, clear next steps, and no surprises along the way. It’s rare to find a team that combines that level of expertise with genuine care for the customer. If you’re comparing lenders, do yourself a favor and put Loan Factory on your list. Ask for Natalie and Alex — you won’t be disappointed.
Highly recommend!
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